Amazon’s customer service experience is great (or not) – depending on who you ask!

Thumbnail image for Amazon’s customer service experience is great (or not) – depending on who you ask! March 4, 2013

One of the best things about Amazon is its customer service. One of the worst things about Amazon is its customer service. You see: it all depends on who you ask! If you are the customer, you loooooooove Amazon. If you are a writer or the seller of goods, you may not be [...]

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AZ poised for (more) growth, winning the e-book platform, new suit filed against Amazon & Big Six, and more…

Thumbnail image for AZ poised for (more) growth, winning the e-book platform, new suit filed against Amazon & Big Six, and more… February 27, 2013

Amazon, the largest marketplace in the world, is prepared to grow some more in 2013.  Somehow I don’t think this is a huge surprise, for those who have been paying attention at all.  It is interesting to note, though, that Amazon hasn’t even been around for ten years, and has become so huge [...]

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No more freebie eBooks? What price DRM-free? Cloud Player connecting to your car…and more!

Thumbnail image for No more freebie eBooks? What price DRM-free? Cloud Player connecting to your car…and more! February 23, 2013

No more freebie ebooks? Not a great thing for those of us who download a lot of them, but Amazon is about to start penalizing sites that point their affiliate links primarily toward free downloads. I don’t expect this will – at all – keep people from using free promos as a sales [...]

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Free eBook, Even More Sales Tax Concerns, Amazon Redshift for Everyone, and eBook Sales Soaring

Thumbnail image for Free eBook, Even More Sales Tax Concerns, Amazon Redshift for Everyone, and eBook Sales Soaring February 16, 2013

I have a happy announcement to make today! I have published an ebook (on Amazon, of course!) entitled Making a GREAT Living with Fulfillment by Amazon: Specific Answers to 30 Questions Every Newbie Asks. And today, Sunday, February 17th, for one day only, it’s free! I do hope you will go pick up [...]

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Under the Dome at Amazon, Online shopping battle with Google, and How to screensave your Kindle Fire…

Thumbnail image for Under the Dome at Amazon, Online shopping battle with Google, and How to screensave your Kindle Fire… February 12, 2013

Venture Beat tells us that Amazon Prime users will be able to stream CBS’s new Stephen King show at the same time it’s airing on broadcast television. This is a first for the streaming service – usually popular shows are only available online after they are off the air. The show, Under The [...]

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No more Digital Reader for Amazopia…

February 11, 2013

I just read the most condescending blogpost I have seen in some time.  Without going into great detail and without linking to the post, I just want to mention that The Digital Reader will no longer be quoted or linked to by this blog, after this explanation. In case you are wondering why…. [...]

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Amazon Coins, re-using digital content, AWS more expensive than you think, and Valentine destinations!

Thumbnail image for Amazon Coins, re-using digital content, AWS more expensive than you think, and Valentine destinations! February 6, 2013

Got Coins, Amazon? Oh, no, that’s Amazon Coins – to be released in May. What is Amazon Coins? It’s a type of virtual currency to pay for apps, and, I suppose to get people hooked, Amazon will be spreading them around quite a bit at first, for free. So, that brings on the [...]

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