Similar to Best Buy’s Geek Squad Services, Amazon also now have its team of licensed and certified tech experts to help make technology work for its consumers.
Smart home gadgets have been one of the most in demand and fastest growing product category in the tech industry, and Amazon will do whatever it takes to take advantage of that.
Aside from set-up and installation, the service also offers Alexa smart-home consultation and expert recommendations.
On the site it states, “We’ve vetted hundreds of products and made sure they’re certified to work with Alexa, so we can recommend the best products for your needs,” a very wise marketing strategy in my opinion. Of course, having an employee show consumers the wonders of Alexa in their own homes is a lot better than any other type of promos and ads.
Okay, so how does the service work?
If you don’t know where to begin, you can first book a SmartHome Consultation and work 1-on-1 with an expert who will recommend smart home solutions, let you test drive some of the popular smart home products and make you a list of which items to buy based on your needs and interests, as well as answer all your queries.
For expert installation, just book an appointment (any time between 8 am to 8 pm) and have licensed electricians set up your smart home products and ensure that they are connected to all applicable devices and configured to fit your needs.
The service is currently available in Seattle, WA, Portland, OR, San Francisco, CA, San Diego, CA, Los Angeles, CA, Orange County, CA and San Jose, CA.